Straightforward, honest fees.
I believe in being upfront about cost. Below you'll find my current appointment fees, insurance information and everything you need to know before you book.
Recognised by most major private health insurers · Appointments by referral or self-referral
Choose the right appointment for you.
If you're not sure whether you need an initial assessment or a follow-up, start with an initial appointment · it gives us the time to properly evaluate what's happening and build a plan. Follow-up appointments are for returning patients continuing an existing treatment programme.
- Full clinical evaluation of the hand, wrist and upper limb
- Review of surgical notes and imaging where provided
- Written summary of findings and recommendations
- Initial treatment where appropriate
- Clear plan for next steps
- Progress review and clinical reassessment
- Hands-on treatment
- Exercise programme review and progression
- Splint check and adjustment where needed
- Custom thermoplastic splints moulded to your hand
- Therapeutic putty and exercise materials
- Scar management products where indicated
- All materials quoted and agreed before fabrication
Specialist care at home.
The same assessment and treatment in your own home, anywhere in London, Monday to Friday. Home visits are self-pay and paid on the day.
- Everything in a clinic initial assessment
- Seen in your own home — ideal after surgery or if travel is hard
- All 32 London boroughs and the City
- Progress review and hands-on treatment
- Exercise and splint review
- Switch between home and clinic as you recover
Enter your postcode to see the times Jen can reach you, choose one, and she'll confirm by email.
Check availabilitySee Jen online.
Initial assessment (60 min) £180 · follow-up (30 min) £120 — the same fees as clinic. Ideal if you're outside London, can't travel, or want a check-in between visits. Splints need an in-person appointment.
Private health insurance
I'm recognised by most major private health insurers, with two exceptions:
- AXA — accepted at Complete Physio, Chelsea only. AXA patients can't be seen at Kaizen (Canary Wharf or Tottenham Court Road).
- Aviva — not accepted.
- Home visits — self-pay only.
Before your first appointment, please contact your insurer to confirm that your policy covers hand therapy and whether pre-authorisation is required. Most insurers will also require a referral letter from your GP or consultant, which should be brought to your initial appointment.
Cancellation policy
Please provide at least 48 hours' notice if you need to cancel or rearrange an appointment. Appointments cancelled with less than 48 hours' notice, or missed appointments, may be charged in full.
I understand that unforeseen circumstances can arise and will always aim to be fair and flexible where appropriate.
Payment
Payment is due at the time of your appointment and will be processed through Jen Parr Hand Therapy, Complete Physio, or Kaizen Physiotherapy, depending on the location of your treatment.
Payment can be made by bank transfer, and most major private health insurance policies are accepted where cover and authorisation have been confirmed in advance.
If you have any questions regarding fees, insurance cover, or payment arrangements, please get in touch before your appointment.
"If you're unsure which appointment type is right for you, just get in touch. I'm happy to advise before you book."
Get in TouchReady when you are.
Whether you're coming from a surgical referral or reaching out directly, booking a first appointment is the best place to start.